Before consulting with WebDugout, the owner of Blades Edge Knives tried using an online website-building service. The site he began working on looked decent. But when he needed customer support, he found that availability for customer service was limited. The options were either an online chat or a return phone call at least a day later after leaving a message. Unfortunately, many new business owners cannot afford to wait around for assistance.
Blades Edge [sic], a seller of fantasy, pocket and tactical knives, also required a site that would meet specific needs for e-commerce. The site-builder in question had some templates from which to select. Though in order to obtain what was needed, the business owner would have to continually upgrade and pay more fees. The site-building company would frequently call and email to push upgrades and additions.
Looking for alternatives, the owner of Blades Edge found WebDugout. He stopped by our office and a sales consultant was happy to speak with him about the needs for the website. Following the agreement to create a custom-site, bladesedgeknives.com was up and running within a few weeks.
“The support I have received from [the WebDugout] team was and still is fantastic. There were no hidden fees or agendas.” – Jack, owner of Blades Edge Knives.